Q: How can I place an order on lunavaro.com?
A: To place an order, simply browse our website and add the desired items to your shopping cart. Once you're ready to check out, click on the cart icon in the top right corner of the website and follow the prompts to complete your purchase.
Q: How long will it take for my order to arrive?
A: Our order handling time is 1-3 days (Monday to Friday) and transit time is 4-7 days (Monday to Friday).
Q: Can I return or exchange items purchased from lunavaro.com?
A: Yes, lunavaro.com accepts returns and exchanges within 30 days of the purchase date, subject to our return policy. Items must be in new, unworn condition with all original tags attached. Please refer to our return policy for detailed instructions.
Q: How much are the restocking costs?
A: There is no restocking fee.
Q: Are there any promotions or discounts available on lunavaro.com
A: Yes, lunavaro.com occasionally offers promotions, discounts, and special offers. You can stay updated on our latest promotions by subscribing to our newsletter or following us on social media.
Q: How do I receive multiple item orders?
A: If you order several products, each one will be sent in a separate package (in most cases).
Q: How secure is my personal information?
A: Our Store adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using 3D Secure Processing technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
We know you might have more questions to ask, don't worry and feel free to contact us to know what you want to know.
Customer service contact:
Phone: +1 (505) 531-9994
Monday - Friday: 08:30 AM - 5:00 PM MST
Email: contact@lunavaro.com
We respond to all emails within 24 hours (Monday to Saturday).
Visiting and postal address:
Company: LUNA ECOMMERCE LLC
Address: 1209 Mountain Road PL NE STE R, Albuquerque, New Mexico, 87110, United States.